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Platform

One connected operating system for your community.

Community OS brings people, operations, services, communication and intelligence into a single platform — with a tailored experience for every role.

The architecture

Three layers working as one.

People, operations and intelligence are not separate products. They are layers of the same operating system.

People

  • Residents
  • Owners
  • Tenants
  • Administrators
  • Security
  • Staff
  • Vendors

Operations

  • Maintenance
  • Services
  • Security
  • Communication
  • Documents
  • Community Management
  • Analytics

Intelligence

  • Automation
  • Insights
  • AI assistance
  • Notifications
  • Recommendations

Capabilities

Thirteen capability areas.

Each capability is designed around real community workflows, not generic software modules.

Community Management

Set up blocks, towers, units and community structure in one place.

People & Households

A single directory of households and the people connected to them.

Owner & Tenant Management

Track ownership, tenancy periods, handovers and responsibilities.

Maintenance & Service Requests

Raise, route, assign and close requests with complete visibility.

Security Operations

Gate operations, incident logs and escalation paths that work.

Visitor & Access Management

Digital visitor entries, passes and access records replacing registers.

Staff Management

Roles, duties, shifts and attendance for community teams.

Vendor Management

Coordinate service providers with scoped access and job history.

Community Communication

Announcements, targeted notices and structured conversations.

Documents & Notices

One organised home for bylaws, circulars, minutes and records.

Operations & Workflows

Configurable approvals and processes that match how you operate.

Reports & Analytics

Operational reporting on requests, security, people and services.

AI-Assisted Operations

Assistance that helps teams summarise, prioritise and act faster.

Experiences

Every role sees what matters to them.

Community Admin

Run the whole community — people, operations, finances and reporting.

Owner

Track your unit, tenants, dues, documents and community updates.

Resident

Raise requests, book services, receive notices and stay connected.

Tenant

Everyday community access without owner-only responsibilities.

Security Guard

Visitor entries, gate passes, incident logs and instant escalation.

Maintenance Manager

Assign, schedule and close service requests with full history.

Staff

Task lists, shifts and duties scoped to the work assigned.

Vendor

Scoped access to jobs, schedules and service documentation.

In practice

Operational clarity, at a glance.

Dashboards, request queues, security logs and community activity stay in one place, scoped to the role viewing them.

  1. 01Create Your CommunityRegister your community and define its structure, blocks and units.
  2. 02Configure Your CommunityChoose modules, roles and workflows that match how you operate today.
  3. 03Invite Your PeopleOnboard owners, residents, tenants, security, staff and vendors.
  4. 04Run Your CommunityOperate everyday activity from one connected platform.

Intelligence layer

Progressively intelligent operations.

Automation, analytics and AI assistance are introduced gradually, supporting the people who run the community rather than replacing them.

AI Assistance

Helps teams draft notices, summarise activity and find information faster.

Operational Insights

Surfaces patterns in requests, security events and service performance.

Smart Notifications

Notifies the right role at the right moment instead of notifying everyone.

Workflow Automation

Automates routing, reminders and repetitive operational steps.

Trend Analysis

Compares activity over time so committees can plan with evidence.

Decision Support

Presents the context a committee needs before making a call.

See Community OS with your community in mind.

Tell us how your community operates today and we'll show you the configuration that fits.